Our Eyewear
When it comes to glasses, they are NOT all created equally. Ask Dr. D about this anytime, it’s a passion of hers to carry only the highest quality eyewear!
Frames We Carry At Salisbury Eyecare & Eyewear
Our eyewear comes from carefully vetted designers and manufacturers; if we don’t feel comfortable selling it, you won’t see it in our store!
- Caroline Abram
- Etnia Barcelona
- Europa Eyewear
- Kirk and Kirk
- Vernon Gantry
- Lafont
- Oliver Goldsmith
- Salt
- Orgreen
- MODO
Lenses & Frames
When it comes to materials, we do things a lot differently here and we’re very proud of that. For instance, we do not offer the cheapest type of lens material, because it is not shatter resistant and often does not fit in frames well. Our base lens is most other office’s upgrade.
Secondly, we strongly believe that everyone deserves anti-glare. Again, this is offered as an “upgrade” in many other places. Dr. D’s lenses in her exam room are treated with anti-glare, and she believes that in today’s world of staring at computer and phone screens, anti-glare is a must.
When it comes to progressives, we are intentional about only carrying the designs that give the very best vision, not the “cheapest.”
For frames, we have made a conscious decision to stock frames that are not a brand name. Brand name frames often sacrifice quality for the ability to be branded with a “designer” label. Our independent brands are hand made with the highest quality materials and therefore can be “re-lensed” over and over. We’re not trying to sell you a cheap pair that falls apart after a year.
Glasses Questions
Do I Need An Appointment To Pick Out Glasses?
Nope, you can come in anytime! However, if you want to ensure that an optician will be available to work with you, we can schedule appointments to pick out glasses. That way we can avoid our busiest times so that you receive prompt service and our undivided attention.
Why Is My Vision Weird/Blurry/Distorted? (Immediately After Putting On Brand New Glasses For The Very First Time)
It takes your brain (anyone’s brain!) a little time to adjust to a new prescription. This is especially true if there has been a change, if it is your first-time wearing glasses, or if you’re putting on new progressives for the first time. It often takes up to 2 weeks for patients to fully adjust to their new prescription! Don’t worry, and give it time. HOWEVER, if you’re still having trouble after a couple of weeks with adjusting, we ABSOLUTELY want to know about it!
Can I Add Anti-Glare, Blue Light Protection, Or Transitions To My Current Glasses? Why Not?
If you got them from us within the last 90 days and have had a change of heart (“oops, I think I want Transitions!”) then YES, we can remake the lenses with the treatments you desire.
If you have older glasses that you’d like upgraded, it is just not possible. Treatments are applied at the lab prior to cutting the lenses to your frame. Blue light and Photochromic capability of lenses are “baked in” or inherent within the material. There’s just no way to add it onto an existing lens.
I Lost My Glasses. Can I Do That Warranty Thing?
Our warranty does not cover loss or stolen glasses, unfortunately. But as long as you can bring us even a small piece of your sad mangled frame, we can replace it according to our warranty.
I Got My Glasses 2 Years Ago. Can I Do That Warranty Thing?
Our office warranty is for one year from the date of dispense. However, your glasses may have manufacturer’s coverage depending on what is going on with them. Give us a call if you’re in this situation!
What Is Your Return Policy?
Glasses lenses are custom ordered with your exact prescription and custom fit to your frame, which is custom fit to your face by our optical team. Due to the nature of glasses being such a custom purchase, we do not offer a return policy. However, if you are unhappy with your glasses, there are a number of things our optical team can do to make sure you love your glasses. We encourage our patients to let us know in the first month after they pick up their glasses if they are experiencing any vision or fit problems. This allows us to respond promptly to any issues and help guide you through the process of resolving any problems you may be experiencing.
Contact Lenses
Are traditional glasses not providing you with the flexibility you need from your eyewear? Do you want the ability to not wear glasses without sacrificing the quality of your vision? If you’ve said yes to either of these questions, contact lenses may be the solution you’re looking for!
Ready for your next eye exam?
We're accepting new patients and always welcome back our established patients. Book online anytime, or give us a call.
Find Us
Our skilled, compassionate team are committed to providing exceptional care for you and your family.
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(704) 310-5002
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228 West Council Street, Salisbury
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Open:
Monday-Thursday 8:30am-5pm